Check with your email provider for settings and availability.Ĭontact your email provider. If your email provider requires your account to use port 25, then you can only send email when you’re connected to your email provider’s network. You can also check the recommended email settings for your POP3 email account in the Mail Settings Lookup tool. To check if your email is a POP3 account, go to Settings > Passwords & Accounts, tap your account, tap Account, then look for the label POP Account Information. Close other email programs and sign out of webmail sites that you have open. If you have a POP3 email account, then you can only check email on one device at a time. If you don’t see the settings for your email account, contact your email provider or system administrator.
Check the recommended settings for your email account in the Mail Settings Lookup tool and make sure that they’re the same as what you see on your screen.Tap your email address next to Account to see the account information, such as the incoming and outgoing mail servers.Go to Settings > Passwords & Accounts and tap your email account.To make sure that your account settings are correct, compare the settings in the Mail app to the settings for your email account: When you set up your email account on your device, iOS automatically uses the correct account settings for many email providers. If you still get a username or password error, contact your email provider or system administrator. To check your email address and password, sign in to your email provider's website. If Mail asks you to enter a password for your email account, make sure that your password is correct. If you do remember the password for your email account, I'd recommend using the steps below to verify that the settings for your account are set correctly: If you've forgotten the password for the email account, you'll want to get in touch with your email provider for steps to reset it. The password that you're being prompted for should be the same password you use to access the email account in question. I know it's important to be able to use your email accounts on your iPhone I'd like to help. I understand that you're being prompted for the password to an IMAP email account on your iPhone and you don't remember the password. Thanks for reaching out in Apple Support Communities.
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